The Vault, Modern Smoke and Vapor | 1945 East Pembroke Avenue, Hampton, Virginia | Cannabis Shop

Definitely make sure and try your disposable vape before leaving. I bought one this weekend and didn't open it until the next day. I immediately knew that it was defective as it pulled for about 10 seconds after using it. The fluid percentage went down to 40% within a few hours. I called them that same day and let them know. The sales associate said he was going to call a manager and then call me back, but I didn't hear back. I decided to go in to show them that it was obvious that it was defective, but they wouldn't exchange it. The sales associate said it would have to be returned same day. I understand the no exchange policy if there didn't seem to be a problem, but it was obviously not working properly. Thankfully, there are multiple shops around that sell my preferred vape, one specifically said he would have 100% authorized an exchange due to the obvious malfunction.

Stopped in today from out of town for a quick stop and had the pleasure of speaking with the ladies. Becca and Jess were extremely knowledgeable and helped me get exactly what I needed and at a very reasonable price ! Great experience.