Columbus Smoke & vape and delta8 Outlet - Columbus, OH | Dispensario di cannabis

Great customer service. Lovely people . Thank you Abdo

I've visited here multiple times to buy wraps and/or BLKs. Since I need replacement coils for my dab vape that I haven't used in a year, I decided to see if you carry coils. It seems like you do. But is it safe to spend my money at your store? EVERY review that I read involving an unhappy customer resulted in they contacted the store about their problem, and the store employee told them that they're on their own. So they put an unhappy review on Google. And ONLY AFTER the store received a bad review, the store offered to fix the problem. Which makes me scared to do business with your company. Because if I have an issue with a product, and I waste the time and money to bring it all the way back to the store, I'm gonna get a rude response and denied a solution to the problem. Then I'll have to write a bad review, wait on someone to read and respond to me, then I'd have to come all the way back to the store a third time to resolve the issue. I don't have that kind of time to waste on terrible customer service. Maybe you need to learn how to improve your problem solving BEFORE someone leaves a bad review. Because I'm sure I'm not the only person turned off from how you conduct business at your store...