Ismoke tobacco

My first encounter I stood in line for 30 min to be told I couldn't open a new account because the store was busy. The cashier eventually did make the account. My second encounter I was told the store was closed during the stores regular business hours, so I sat in my car and watched someone from inside the store only let certain people in..???
Not sure what that's about but it was a waste of my time and gas.

If I could choose a half star I would I just put money on Fire Kirin and I get home and ain't nothing on. My account smh sheesh half a star...the have a phone but the people there are to lazy to pick it up.... What happened to customer service