Red Carpet Smoke Shop | 1895 Crisman Road, Portage, Indiana | Cannabis Shop

I loved this place when it opened but the variety and quality has gone WAY DOWN. Most sale vapes don’t work or burn out after a day. No variety to the newer mods. Used to be a loyal customer and now I’ll be finding a new location. Quality of product went from a 5/5 to a 2/5. Very disappointed

I frequent this location every 2 wks when I need to buy more products. About a mth ago I bought wraps I opened 6 and tossed them, they were all stale and stuck to the straws they come on. I opened 6 more same thing but decided to keep them for return. I tried returning them on the 21st or 23 of March but the guy told me to come back because the person for the returns wasn’t there. I should have got that noted but didn’t think it would be a problem as I come here often. I came back today and was given a hassle about the time frame so I explained what happened. He finally agreed to return the wraps so I grabbed the same 5 wraps I returned and was told I owe 1.61$. He then tried to state because 1 of the wraps was .99 cent and the others 1.25. Which still wouldn’t make 1.61 difference so I said instead of replacing the wraps and charging me more I’ll just take the refund. He then refused it all and all. The fact that you were willing to lose business over 5$ and charge me 1.61 more is beyond me. I mentioned the wraps being stale a mth ago and still today the wraps are still on the shelf. It’s a shame because I actually liked this place up until today! Be careful what you purchase here they don’t like to honor returns even if they know they have bad products! Their not willing to take a loss on bad products they’ll rather keep selling them in hopes of no returns.