Smokedale Tobacco Big Lake

Bought a glass piece here and when i took it out of the package I was cut by a broken piece on one end of it. I took back next day and when they didn't want to return it or even exchange it I informed them of the consumer protection laws they were breaking by not doing so but they still didn't care. They offered me 25 percent off of a new item to buy.
Well have fun hearing from the better business bureau and then a civil suit as I will be rewarded more than just the small amount of $75 I originally paid. According to the consumer protection act it's the sellers burden to prove it was broken after I took it home for up to 6 months after purchase. Let's hope my cut from this defective product doesn't get infected....This stores products are junk, months ago i had a torch explode the first time I used it. I let that one slide giving them the benefit of the doubt but they seem to keep selling defective products and don't accept any responsibility for the harm they cause or money they waste.

Okay, I’m not one to normally complain, but I really need to make this known to everybody in the community. If you vape like I do, do NOT buy your pastel cartel esco bars here. The vape I picked up died and was burnt within a day, and the lettering is completely wrong on the packaging, and it did not say pastel cartel on the back. The picture on the right is the correct packaging and a true esco bar, the one on the left was what I was sold, and it was a fake. I was told by someone I normally purchase my vapes from that it is indeed a fake, and sometimes some companies order things oversees without getting from the best distributors. Don’t buy your Escobars here, and I will be reporting! They said sometimes they “change their packaging and formula” when I called, and that’s just not true! I have been buying this brand for over a year, and I know what to look for. So please, don’t buy your vapes here!