Heirloom Hemp & CBD - Cooperstown, NY | Cannabiswinkel

This was a very disappointing experience. I went in looking for a sleep gummy and was given a recommendation to buy a $40 container. I tried them and had absolutely no luck and the gummies even kept me up rather than putting me to sleep. I called the store and spoke with the owner. He told me to call the company who manufactured the product which I did. They told me they would take a return but I had to go through the store. When I called the owner back at the store he refused to take the product back and help me out . He wanted nothing to do with the return or facilitating a return and refund through the company. He started to accuse me of being belligerent when I asked, " Why won't you take them back if the company is willing?" His customer service is appalling because his attitude was so aggressive and negative when all I asked to do was return a product that was returnabl according to the manufacturer.... He just didn't want to be bothered.

Really awesome shop, the staff is friendly and can answer any questions you may have. They have a great selection of anything you may need from edibles for you or your pet, to all forms of smoking accessory’s and other cool things at very reasonable prices. The friendly atmosphere and large selection of items has made my girlfriend and myself returning customers, I highly recommend checking them out because you won’t be disappointed.