Honest Coffee Roasters The Factory at Franklin

Took forever to ring up and the guy still never rung up an item. He also rung up the bagels we ordered wrong. We asked for 2 plain one with cream cheese on the side and instead we only got one plain and then one everything somehow. Idk if the kid that was the cashier was new or something. Coffee is good, food not so much. The double berry waffle sounds good however they don't cooo it all the way. The inside was doughy still sadly. Very disappointed for how much everything was. Also seems like they just don't want do dishes cause even tho we dined in they only serve them in the take out cups instead using the thousands of actual cups they have out on top of the coffee machines.

I came here during a busy Saturday morning and they kept up with orders very well! The iced latte I got was a little watered down, but had good flavor. I really liked the message of their shop name. It’s very spacious for lounging. It’s also located in a strip mall type hall so it’s fun to get coffee and look around!