Johnnys Kratom Kava THC Vapes Brandon, FL - Cannabis Dispensary | Cannabiswinkel

Mostly China glass which is par for the course these days with most head shops. They are a far drive for me but I happened to be making the trek to visit a dispensary right next door.

The staff was friendly enough but I stated I was visiting the MMJ clinic next door, and was not offered the 10% discount on their banner for patients.

So I paid full price (a fair price) for my item and get it home. What do I find? An empty box. They sold me a display box. I called the shop and a very flippant rep told me “oh sometimes we forget to put the product in the box when we sell it.” So I had no choice but to drive 40 minutes to get the item that should have been in the box to begin with.

When I get to the store, I mentioned that I never got the 10% discount that I was supposed to get, and asked if they could refund me the $8 difference since I should have received it PLUS I just drove an hour for their mistake.

His reply? “Oh sorry I can’t do that. I can give you 10% off anything else in the store though.” Thanks for nothing Twist! Rather than make a stink over $8 and my time I shook my head, took my item and left.

Nice people but inept and terrible customer service skills. Won’t be buying from here again. MMJ patients be warned.

Just popped in today 3/5/24 and drive all way from Lakeland for the extra red kratom and Johnny!! I can’t not say enough good about them!! Very kind knowledgeable and had great energy! I will absolutely come back especially if Johnny is on shift!! Absolute pleasure to meet him!