Penn Herb Company, Ltd. 2nd & Spring Garden

After making a purchase I asked to use the restroom, since it’s locked, and was told I can’t bring bags into the restroom. I had my laptop bag with me from traveling and they said I’d have to leave it with security, after I came out of the restroom I asked security for my bag and they pointed me across the store where my bag was left unattended. Very unpleasant people to deal with. Only the employee behind the register was pleasant to deal with. Please fix your policies

Ill try to keep this short, helpful and informative. DO NOT BUY Seeds without sprouting them and if you care about your health stay away from powdered seed products. As consumers there is a honor system we trust in when purchasing organic products. The only recourse we truly have when purchasing seeds to actually determine their nutrition and life giving properties is to sprout them and that still wont tell you with any level of precision but that is the best option we have.

I ordered milk thistle seeds here and they had a 0% percent sprouting success rate. They are essentially counterfeit seeds. I asked for a return after stating the issue. The office manager frank junod went sidestepped my concerns by attempting to gaslight me into taking blame for their lack of quality control because i somehow did not recognize they are not a seed company. I had to intellectual assault him with the literal definition of a seed for him to give me a refund but still did not take full accountability and did not return my shipping fees. No one should have to fight for their money back after being sold counterfeit products. Shows their true character at this company. Again learn from me, sprout all your seeds on your health journey, (peanuts, corn, wheat, grains, beans, chickpeas, lentils) you will be surprised at the level of counterfeit and poorly grown foods out here. Quality wont get better if all of us as consumers dont demand more. File disputes with your credit cards if they act like this company did. Frank would have stolen my funds had I not had the will, determination and intellectual capacity to slap him around verbally. He is the snake mentality that needs to be ousted from the health and medical industry. Stay vigilant its a deceptive world.