Royal Cigar and Tobacco - Smoke & Vape Shop in Lancaster, OH | Cannabiswinkel

The skinny old female employee doesn't know how to handle customers well, doesn't smile, her face is messy, after I've been shopping here for a long time, this is the first time I feel uncomfortable. different from other employees, friendly and smiling. THANK YOU

I’ve bought juice heads nicotine pouches from this store for several months. Recently within the past two weeks I’ve had 2 separate occasions where I’ve bought a few cans at a time and received an empty container. Upon calling and informing the store a man named Sam told me to leave my name and number and that he would resolve the issue but I’m still waiting to hear back. I’m very disappointed I’ve wasted $10 and won’t suggest leaving the store without inspecting every individual item you buy.