Smoke Vape - Chicago, IL | Cannabiswinkel

This is a wonderful store for every smoke and vape needs. I highly recommend this store, the salesperson is so knowledgeable and knows his job, makes you wanna spend money :). Plus all the selections of literally everything. Really nice store.

Bought a bong from here. Was told it was American glass. The neck shattered during the first session. Contacted the store, knowing their policy of no returns/refunds, however being it broke within five minutes of use and only wanting an exchange, I assumed this business would be obliged to my request.

I was offered $5 off my next purchase, meaning they wanted to take more of my money for a second piece, even though the first piece broke while using it for the first time. I proceeded to state how I felt that offer was disingenuous because there is nothing stopping them from selling me another faulty piece only to be left in the same boat that I started with. They then proceeded to call me a liar, stating no employee told me it was American glass, and then tried to gaslight me by saying I’m confused.

Will not be coming back. Used to spend over $150 a month here. Looks like I’m going elsewhere.