The Smokers Outlet Spencer Highway Vape, Hookah, Tobacco, Glass shop

This was the worst customer service experience that I’ve ever had in my ENTIRE life. I am a CUSTOMER… accordingly, you are unqualified (as a $10/hour employee) to provide me a psychiatric evaluation.

I entered the store originally with my daughter to purchase the Lost Mary vape. I was immediately chastised for POINTING at the Lost Mary vapes so as to HELP the worker locate them! I then was told that I had an “offensive personality!”

I immediately asked for the items that I had ALREADY purchased and walked out (vowing to NEVER return.)

Additional issue: So I purchased a $200 Cheech glycerin bubbler (apparently, before said WORKER was employed) and it recently broke. Consequently, I reluctantly had to return to said establishment in the interest of purchasing a new one. I was victorious! The colors were even better than the previously purchased bubbler!

To my chagrin, less than two days later, said mouthpiece of $200 bubbler ‘miraculously’ cracked. Fast-forward to this evening: I call establishment and am greeted by said hourly employee who previously provided psychiatric diagnosis…

I asked for the name of the owner; hourly employee responded with: “owner doesn’t want anyone to have that information.”

I then told ‘hourly employee’ that I would be contacting the owner about said issue and she responded with: “Do what you have to do!”

So here I am, “doing what I have to do.” Horrible products, horrible customer service, horrible business in general!!!! Do not recommend! STAY FAR, FAR AWAY!

Ugly attitudes and this isn't the first time either, tried giving them another chance but rather go down the st to other smoke shop called "vitrum smoke shop"