The Vitamin Shoppe - King of Prussia, PA | Cannabiswinkel

I came to this place for the first time recently. Not really the greatest experience I’ve had but it’s on the smaller side for a vitamin shop location. There was only one staff member which offered no greeting or assistance. Still gets the job done but I think I will only come here if I can’t find another locations nearby.

2nd attempt was much better. 3 staff members present. Greeted us and asked if we needed help and made the experience in their store professional 👍🏻

I removed this review after speaking with the manager Diane pertaining to an incident I had in her store on 5/19/24. We called the store to ask if they had a specific product and we were told yes, that they had 2 in stock. So we drove an hour from out of town, because all the vitamin shoppes around us were out of it. I finally get there and the kid tells me he doesn’t have and was a computer error, I said you didn’t think to check the shelf while you had me on the phone and he says “No” it was an extremely aggravating experience after paying tolls and sitting in traffic, we essentially wasted a whole Sunday afternoon.

The store manager Diane called me the next day and she was beyond nice, apologetic and extremely sincere. She promised to make it right with what I thought she was sending me a $20 gift card, when in reality they were two $10 off coupons when you spend over $50 in a vitamin shoppe. So now I gotta spend $50 to use them, when they were supposed to have been comps for wasting our whole Sunday afternoon to begin with. After talking it over with my wife , which we are both gold members and we spend a lot of money at these stores every month, we will be taking our business elsewhere anymore.