Up In Smoke Cigars&Vapes Hookah Tobacco Glass - Evergreen Park, IL | Cannabiswinkel

DO NOT DO BUSINESS HERE! Horrible customer service! Upon walking in the attendant had a distinct attitude towards me. Mind you I have been a loyal customer since 2021 and never had an experience like this. The business as a whole has greatly DECLINED. After spending $34 I was berated by the attendant due to his error of charging an incorrect amount and assuming I knew that and then assumed I would not pay the difference. I paid the amount owed and was treated as less than a paying customer. The attendant talked down to me repeatedly asking what I was going to do about his bad attitude. He went as far as asking me if I wanted to fight and the final straw was when he attempted to follow me to my car. Threats and intimidation are not taken lightly and this is a sad, pathetic excuse for a business! DO BETTER and treat your paying customer like they are PAYING CUSTOMERS our satisfaction and comfortability within your business should be TOP PRIORITY.

I’m a regular at this shop! The staff is always super friendly and nice! Always helpful and willing to suggest options! Amazing prices and quality! 10/10