The edibles are good, but the pickup experience is a very bad use of time and extremely frustrating. I consistently place orders online, get a notification that they’re “ready,” and then still end up waiting 20–30 minutes once I arrive. It’s annoying and honestly makes no sense — the whole point of ordering ahead is to save time. I don’t understand why this process is so inefficient, and it takes away from an otherwise good product.

During the winter storm of 2026 in Northern Virginia. I found myself in need of a supply run to the local dispensary. Low and behold my car was frozen in place by a mound of snow. Luckily, Beyond-Hello Alexandria's delivery driver, Ashley, rose above and beyond to get my order to me! Thank you so much!

Only getting 4 stars for the Jack Herer yall had in stock! I don’t appreciate getting an email that the order is ready only to be still left waiting. When I see other people walking in and getting their pick up orders, after 5 people I have to ask where’s my order. I shouldn’t have to ask, it should be ready when the email say it’s ready.

Both times I’ve been in the staff has been extremely kind and helpful, different staff members each time, so that says something!

Great place clean and friendly

Cassey at the Alexandria location was AMAZING! She took the time to help me understand the strains and even printed a chart to help me navigate their products after. Everyone is very friendly and attentive. If you’re looking for a good dispensary, this is the one!

I am an old hippie and am not used to being able to go into a store and ‘shop’ for what I need. Stephen was a terrific help in navigating the website. He was very pleasant and knowledgeable.

I am so fortunate to have the Beyond Hello Alexandria Dispensary nearby--almost within walking distance from home. I'm always greeted with a smile, and treated as if I'm the only person making a purchase, when, in fact, there are soooo many ahead of me. Quality, affordable products, excellent customer service....the only thing missing from this review is a six-star rating, but five stars will do for now.

I don’t know the young lady name that works the cashier, but every time I’ve made perches from the store and she’s there. She makes my shopping experience very easy.The times I’ve been in the store she’s always friendly and respectful to the customers l’ve seen her interact with. I want to publicly say Thank you to her and to Beyond Hello.

I've been a loyal customer of BY for nearly a year and each visit I have always been met with friendly, knowledgeable, and efficient staff. Diverse selections of THC and CBD products too for the novice to the experienced cannabis users. P.S Kaila and Cassie are the best! 🫶🏾