The lab has gone from a 2 week turnaround time to a 4-6 week turnaround time and all inquiries are either ignored or given a scripted "it'll be better soon" answer for 3 months and counting. ProVerde is not what they once were and I'm discovering that there are plenty of better, faster labs in the marketplace.
- Mark Maher
December 16, 2020
I used this company religiously for many years. Not the same place. CUstomer service has gone down hill. I had an issue and thought was getting it resolved with the owner Chris... then he just stopped talking to me, won't return calls or emails. Too bad... I will take my business elsewhere.
- Aaron Rodriguez
November 19, 2020
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