Smoke Tokes CBD Vape Shop #14 Schertz, TX | 233 Farm to Market Road 3009, Schertz, Texas | Cannabis Shop

Absolutely terrible experience. I came here to buy a concentrate vaporizer and ended up getting the Lookah seahorse max, which is $200. I tried it there, and it wouldn't even turn on. Before I did, the guy said I could exchange it if it didn't work, but then after it didn't work, the guy said I'd need to make a warranty claim to get it replaced. At this point, I just wanted my money back, but they said they won't do returns even though the product was completely broken when I opened it inside the store. (I completely understand a no return policy for functional items, but if you sell me a totally broken product that is non functional in your store when I open it. I expect an exception to be made.) Also, this item was $40 over retail for the item from the manufacturers website!

Also, the manager lady tried to say I was being dismissive of her, while I was testing the item, when I was just giving them the benefit of the doubt that the product wasn't just completely broken and that it probably just needed to be charged since it has a battery.

TLDR DONT SHOP HERE!

I was driving way out of my way to go to Vape City until a came across Smokes and Tokes. Chelsea was working my first time in and she was so helpful and knowledgeable. She really took her time to help me find exactly what I wanted. Everyone that works there is nice and helpful. This store has a great selection, every time I go in I'm seeing something new. Love their rewards program as well!