Uptown Tobacco & E-Cig

#maniacmonarch I haven't been here either yet. I plan to visit and see about the vapes and Kratom. Syl ✨🦋🩸

I have been going to this store for years and had the most insane experience there tonight. I am a small business owner myself and cannot believe this just happened to me. I'm a super great customer who spends at least $5,000 a year there and now I will never go back.

Tonight, I bought a new vape and (as usual, per their instruction) tried it before I left. It didn't hit right. The dude who told me to try it said he doesn't vape and asked the other dude if he vapes and the other dude said no. Then they both tried the vape and said it worked just fine. It totally didn't. There was seriously NO flavor. I'm like "I'm telling you, there's something wrong with it," the guy is like "there's no problem; it's fine." Then I'm like "why did you ask me to try it if you're not going to believe me that there's nothing wrong with it?" And he's like "it's fine, there's no problem." So then I told them that I've been a great customer for years, that I buy tons of merch there, I also buy cigarettes, ashtrays, tee shirts, hoodies, etc. there and couldn't understand why they were acting this way towards me. What happened next was actually so crazy.

HE KICKED ME OUT! HE SAYS "if you're going to talk to me that way, you need to leave. Please go." I'm like "are you for real right now?!" And he's like "please go."

Here's the thing. Since I started my own business, I've been pretty low on money. One of my actual joys in life these past few months has been buying new merch there. I literally cannot believe that they treated me that way after so many years as a loyal customer. The manufacturer will replace the broken vape for free so there was literally no reason for them to act that way towards me.