Reviews

I was sold the wrong coils and voopoo top. I went back right away to get a refund and the correct pieces and was refused a refund. It was over 40 dollars for the two items I cannot return due to their "all sales are final" policy. I have spent a lot of money at this location was very disappointed that I was not heard. They called the manager and he also refused a refund. In one breath the worker said he had no idea there was another size top and then said a few sentences later that Voopoo has SO many different products and he doesn't know them all. If I was told there were different sizes and there was a chance it might be the wrong size I would have not bought them.I recently bought the vape so I was unaware there were different sizes. I will never shop here again and will tell other vape friends about this.

- Dana Mack

May 9, 2024

They sell you products that don't fit you vape and do not refund you the money. The employees are not educated on the devices they sell. The "all sales are final" policy is wrong and I have spent over a thousand dollars at this store in total. Not anymore! Lost my business over 40 bucks! This place sucks. Go down the street!

- Chris Mack

May 9, 2024

Thanks for all the years, will sorely miss it, no other vape store in the city had a selection like you. (They are closing at the end of August 2024)

- Typo

August 7, 2024

For me, the most important thing about a vape shop is the staff. They should be knowledgeable in what they are selling, know what's new in stock and hardware, and give recommendations on what they sell based on popularity or experience. This is the only shop in Pittsburgh I've found in the past 4 years that has all 3 with each and every employee there. They know what flavors they carry, they know what hardware (coils, pods, mods etc.) I need, and I'm always in and out in about 3 minutes. This shop, to me, is the definition of a great vape shop.

- Kush Patel

June 29, 2023

Always have what I’m looking for! Everyone that works there is knowledgeable and so very nice! Won’t go anywhere else!

- OldLadyChar

November 24, 2023

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