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Thomas C. Slater Compassion Center

Thomas C. Slater Compassion Center

3.4 Stars
1 Corliss Street
Providence, RI 02904

Opening Hours

Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 6:00 PM - 6:00 PM

Reviews

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They used to get my order wrong several times in a row. Operationally they're getting better, but payment systems have gone backwards. They're forcing people to use their PIN if it's a debit card. This feels like a complete disregard for the VISA logo and consumer security concerns. Neither employees (one was a manager named Krista) spoke to didn't seem to care to explore a workaround that absolutely must exist even after I explained the competitive dispensary "Mother Earth" had the very same issue and was able to solve it by processing my payment as a credit card differently. Surely someone wouldn't make such a poor business decision. I walked out of their feeling quite frustrated and not understood after having to ask the counter person to call someone several times before he actually did then being met with a manager who seemed to have a scripted response and was already mentally shut off or blocked to the situation. I might take a break from this place until they fix the problem. Forcing people to use their PIN seems absurd and backwards in technological advancement. It also speaks to how you view and treat your patients. Update: The order was incorrect again. Lol Several staff are quite friendly and helpful so it's nice to see them. They are welcoming, but the experience is dampened by several staff members giving indifferent energy. I guess it depends on who's working.
- Alex Montty
August 25, 2024
Reviewer Avatar
Visiting the area and was looking for a dispensary to check out. Decided on this one and was not disappointed. A young dude named Avery waited on us and he was really great. We had a lot of questions and he patiently answered all of them and then very quickly filled our order. Very pleasant experience and 10 stars to Avery!
- Sue S
August 4, 2024
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Shout out to Maria...always has a smile. Buy slater, always a good price and huge buds. Ty to the guys out in the drive through...always ...rock it out of park! Oh and if it's your birthday You get to spin the wheel of gifts...oh yeah.
- j blunt
July 28, 2024
Reviewer Avatar
Customer service here is awful. So many orders ready and so many customers just waiting. My first time here and I spent over 32 minutes for 1 , 1/8. Felt like walk in customers get the least priority. Can't wait for a new shop to pop up and do better .
- Real Ness
April 7, 2024
Reviewer Avatar
Not a great experience. It was my first time. Staff was talking nasty about another employee because they didn’t check me in correctly (new patient). I get that it is frustrating but maybe not in front of the customers. The place was packed and I’m pretty sure other people heard as well. Simple customer service. If you don’t recognize the person, do better and asked questions “first time here?” “Let me tell you what to do”. Simple communication. Thank you. Product was okay.
- Jake Mudarrie
July 8, 2024