Reviews

DO NOT DO BUSINESS HERE! Horrible customer service! Upon walking in the attendant had a distinct attitude towards me. Mind you I have been a loyal customer since 2021 and never had an experience like this. The business as a whole has greatly DECLINED. After spending $34 I was berated by the attendant due to his error of charging an incorrect amount and assuming I knew that and then assumed I would not pay the difference. I paid the amount owed and was treated as less than a paying customer. The attendant talked down to me repeatedly asking what I was going to do about his bad attitude. He went as far as asking me if I wanted to fight and the final straw was when he attempted to follow me to my car. Threats and intimidation are not taken lightly and this is a sad, pathetic excuse for a business! DO BETTER and treat your paying customer like they are PAYING CUSTOMERS our satisfaction and comfortability within your business should be TOP PRIORITY.

- Ernesto Moreta

June 28, 2024

I’m a regular at this shop! The staff is always super friendly and nice! Always helpful and willing to suggest options! Amazing prices and quality! 10/10

- Amelia Henry

August 2, 2024

I had Adam he was outstanding in helping me Very nice atmosphere, very clean, very inviting. Very knowledgeable of their product and prices, they also have many suggestions for you. Also, come support them, you would not be disappointed. You will continue to come back.

- Yolanda Rice

April 20, 2024

Atam Is a Amazing Sales Person.. He Help Me So Much On Finding The Perfect Vape For My Taste Buds.. Thank You Yall Go Shop With Him

- Mercedes Weddington

May 16, 2024

I recently visited Up in Smoke and, as always, had an excellent experience. Issa and Yazan were incredibly helpful, guiding me to exactly what I needed. Every time I come to this shop, they have everything I’m looking for, and I leave completely satisfied. Highly recommend for anyone seeking quality products and outstanding service!

- Joshua Maddox

June 23, 2024

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