#maniacmonarch I haven't been here either yet. I plan to visit and see about the vapes and Kratom. Syl ✨🦋🩸

I have been going to this store for years and had the most insane experience there tonight. I am a small business owner myself and cannot believe this just happened to me. I'm a super great customer who spends at least $5,000 a year there and now I will never go back. Tonight, I bought a new vape and (as usual, per their instruction) tried it before I left. It didn't hit right. The dude who told me to try it said he doesn't vape and asked the other dude if he vapes and the other dude said no. Then they both tried the vape and said it worked just fine. It totally didn't. There was seriously NO flavor. I'm like "I'm telling you, there's something wrong with it," the guy is like "there's no problem; it's fine." Then I'm like "why did you ask me to try it if you're not going to believe me that there's nothing wrong with it?" And he's like "it's fine, there's no problem." So then I told them that I've been a great customer for years, that I buy tons of merch there, I also buy cigarettes, ashtrays, tee shirts, hoodies, etc. there and couldn't understand why they were acting this way towards me. What happened next was actually so crazy. HE KICKED ME OUT! HE SAYS "if you're going to talk to me that way, you need to leave. Please go." I'm like "are you for real right now?!" And he's like "please go." Here's the thing. Since I started my own business, I've been pretty low on money. One of my actual joys in life these past few months has been buying new merch there. I literally cannot believe that they treated me that way after so many years as a loyal customer. The manufacturer will replace the broken vape for free so there was literally no reason for them to act that way towards me.

I went in there the other day and spent over $100. One of the items I bought was this $40 Tazer. It seemed to work fine inside the store, so I bought it. Well after the battery died, which was right away, I plugged it into the detachable charger that came with it. After that it stopped working completely. I took it back the very next day and they refused to give me refund or an exchange. Instead, the guy told me he'd give me $3 off of any glass pipe. I'm still in shock. I know their receipt clearly states no refunds but come on, I WAS a good customer. I think they could have been more flexible with my situation. If they would have, I would still be a loyal patron, but I'll take my money somewhere else now on.

AMAZING vape selection, possibly the largest I’ve ever come across! And that is saying something! Pretty good bong selection and other stuff too. One of the coolest things about this place is that they have a bitcoin atm machine! That’s a first for me…never seen one before. I played around with it and I know you need an ID and phone number, I didn’t complete the transaction, but def will be back for more vapes and checking other things out too!

Was having a stressful time with the construction right outside so I was in a bit of a bad mood but the minute I walked in I was greeted by sage who was super kind and then Hanza was there to assist me and genuinely switched my whole mood up. They were super kind and helpful and if I could give them a higher rating I would. 10/10 they’re amazing 🫶🏼