Trulieve Riverview Dispensary

Idk how some of these other reviews are used to being treated at stores, but I've never had a bad experience here. Maybe nobody else reviewing here was yelled at as a kid lol *sensitive* Everyone's always friendly, I usually do an online express order, the only time I've had to wait more than 10 minutes is when there were 2 other express orders. We usually end up conversing over the different products and stuff while my order is being rang up. Maybe I'm going at the right times or something, I usually go in the afternoon or closer to closing time. Last time there were about 10 customers in the store, I waited maybe 10 mins tops. I mean seriously though, you guys get to go to a store and legally buy marijuana, even if the employee is having a bad day, would you rather go back to the "old system"? Thanks trulieve, you guys haven't let me down!

Yall need to get rid of express all together because you're not using it correctly. It's literally pointless. It's no different from pick-up.

There have been multiple occasions where I was waiting in express (whether it be 1st or 5th spot) yet walk-ins and pick-ups get taken care of before me. I can see maybe 1 of the people already waiting going ahead, but people that show up after me?

In all other venues, express is meant to be faster and cut the line, so if you can't properly utilize the concept, why even have it as an option?

Get rid of it, and you'll have less complaints (maybe).

The Staff is friendly and cool, it's just the queue that's bad.