Great staff, can ask them anything and they are very well informed of the products. If you order online it’s faster, than just ordering at the store when picking up. Keep up the great job guys and thank you.

Wow, some bad reviews there that seem pretty contrary to my experiences. The staff, even when busy, greet you with a smile and excellent customer service. You can order either on a tablet, beforehand online, or you can request a staffers help translating the terapins in the products as it affects different health situations. The building is so big because they have a lab in the back. Prices are a bit high but thats the name of the game, and I havent found a cheaper option, so prices are STANDARDly high 🤷‍♀️. Their rewards program is pretty generous too, after a couple months of saving my stars I got $60 off of my order total. Ish adds up. Overall, I think very highly of this place

I’ve been using medical weed for years now and I have to say this shit is sad. The selection the quality the prices is just so horrible. For just an hour drive you can make it up to DC for so much better. These beyond hellos, the Fairfax and Alexandria one, never have any high THC bud in stock EVER and for weeks have empty wax shelves too. Like what is a girl supposed to do? They don’t offer anything above 24% THC regularly. Because of this there’s nothing for me I can purchase and I know a lot of medical patients feel the same way. This lag in between products is unacceptable for patients in pain and requiring medical help. This low thc and over trimmed bud and high prices ain’t it and people got no problem going back to buying it off the street!

UPDATE: Since returning, I’ve noticed more staff being trained. However, the prices remain ridiculously high. They also had a sale with some items erroneously labeled. It took several representatives to even confirm whether or not it was an error, and then didn’t even offer to honor the sale when I pointed it out. I completely understand mistakes, but of course I was asked to tip again after all that. So annoying. Be prepared to spend 25-45 minutes or more here because they’re very understaffed, even during non peak hours. Only one person receiving everyone: new patients who have no idea how to make an appointment or register, and patients coming for a “quick” pick up. Staff is super nice but corporate leaves a lot to be desired. As an aside: if you’re a visitor and unable to patronize this location, they will only recommend their other branches, regardless of how impractical it is (overheard them telling another patient to go far out of their way!) After waiting forever, you’ll also be asked via tablet to tip! They tout themselves as medical and follow medical guidelines, but ask for tips like recreational bartenders. Not the best look; they’ve defended themselves saying this is a service but I don’t tip at pharmacies for medication.

This is a confounding business model: creepy-looking interior (what’s with the black hallway to nowhere?), awkward reception, and SHORT STAFFED! A lot of people have commented on this—come on, corporate, get up off a dime.

These store are terrible. Been using a passport and been checked buy medical for two years. Now today I'm not allowed in with out a bank statement proving my residence to VA. I have a med license from the board of pharmacy I think that is enough along with a passport and the Dr letter. Today was the last straw. To many issues. Being charged for product I'm not buying. Attacked by a crazy employee. Had to be reimbursed points and go through receipts with them because they weren't tracking correctly. Weed is not what they say it is on bag compared to screen. "Pharmacists maybe 22 years old at best" Bathrooms are disgusting. Good luck future and current "Patients"

Thank you to the staff! Been a customer for 1 year, always a good experience. Today needed some assistance uploading docs for renewal. Front desk was patient and helpful getting me set up. Clerk also friendly shared a quick chat and laugh, something I needed at the moment. Thank you again for everything, I appreciate the help and laughs. All the best to you all!

Staff were friendly and communicated clearly in a very professional manner, as always. I Picked up through an online order I made ahead of time and it was ready for me at my pickup time with a short wait.

The store and staff are nice, but they need more offerings and it would be great if bud varieties would be available a 2nd time. Every time I go, i have to try a new bud variety which is interesting, but I would also like to repeat buds that were good for me.

Variety of edibles is pathetic and almost always out of stock. Their prices are only reasonable on the days they offer 20% or more off. They have military discounts but active duty cannot partake in cannabis products??? They offer teacher discounts but only if you teach at a university???? There are many other reasonably priced dispensaries so I recommend you use this one as a last resort.