Juva Cannabis Dispensary

Been shopping at Juva for about 5 years now and have always loved it but went to the shop today and had probably one of the worst experiences.

My husband and I regularly order the milled Almora Farms 28g and we usually walk out the door at about $60 total after tax and fees. This year we purchased the membership thinking it would save us since members get a 40% off but when purchasing the same 28g almora tin, with the membership, it came out to $78. We pointed this out to both cashiers and both had continuously tried to gaslight us into saying it has always been that price. I have past receipts that say otherwise.

The same exact tin but the half size (14g) is now listed at $40 a tin which means if you get 2 tins (28g) it would be $80 before tax but the 28g tin is listed at $100. It’s $20 more to get the exact same brand and product! We were cheated not once in this transaction but TWICE. It is on us for not looking at the website ahead of time but we’ve come so regularly that we did not feel the need to.

On top of all of this, the card reader wasn’t working and the worker tried to tell us it was our card (Mastercard) when we use that exact card every time we have purchased there.

I hardly ever write reviews but this experience was the absolute worst and the workers were not helpful at all and didn’t even know what they were talking about. We paid $140 for a year membership to save money and we ended up spending more.

If you’re looking for a top-tier dispensary experience in the Bay Area, Juva in Redwood City absolutely delivers. From the moment you walk in, you're greeted with a warm, welcoming vibe that instantly sets the tone. The space is modern, clean, and easy to navigate, but what really stands out is the friendly and knowledgeable staff who make the entire process smooth for both first-timers and experienced shoppers.

A special shoutout goes to Daniel, who provided outstanding customer service during my visit. He was not only professional and patient but also incredibly informative—taking the time to explain product details, make tailored recommendations, and ensure I left with exactly what I needed. It's rare to find someone that genuinely cares about customer satisfaction the way Daniel does.

Whether you're in for something relaxing, uplifting, or medicinal, Juva has a well-curated selection and a team that truly knows their stuff. Highly recommend checking it out if you're in the area. Five stars all the way! ⭐⭐⭐⭐⭐