Grassroots Vermont - Cannabis Dispensary in Brandon, VT | Cannabis Shop

I was belittled buy the woman who works there, and then hung up on. Then got a phone call back and they couldn't even fulfill my order. I had called once last week but because of the 4th of July holiday assumed not to hear from them till early this week. Then I had to call back again on Wednesday of this week and then again had to call back today. Finally I contact the Cannabis control board because there was no response and the Cannabis control board had them contact me. The woman who works there is extremely sensitive to my tone of voice and that's why she hung up. She had a man call back who I dealt with before but when answering the phone I heard her him tell her very clearly "I'm going to kill her with kindness" he did not! I don't really understand the difference between medical stores and recreational stores other than that I found the people at Medical stores to be extremely unhelpful and the people at recreational stores to be extremely helpful. The only bonus I found with my medical card is that I don't have to pay a lot of taxes but when you can't get the medication the amount of taxes you have to pay doesn't matter. I find it very concerning that any of us are being discussed poorly for no reason other than the person we are talking to doesn't seem to understand our situation. I know no one is going to stop going here but I would suggest to everyone to start getting these medical facilities back on track with the concept the customer / patient is always right because what they're doing to the psychiatric patience is disgusting

Great product! Very friendly staff. Prices are reasonable. I had given them a 5 star review, but I'm currently decreasing my rating to 4 stars. The reason for this is the lack of product. They frequently run out of certain products because they are currently unable to meet the demand. This is most likely due to the 150+ new patients they gained in the past few months.