House of Clouds Smoke Shop – Uptown - Charlotte, NC | Cannabis Shop

Bought a Miami Mint Elf Bar ($20 for only 5k hits) at House of Clouds on N College St 4 days ago, when I tried to charge it for the first time last night the light came on but then it never turned off when I took it off the charger and it would no longer hit, I tried all night to get it to work. I brought it in with my receipt and explained all of this to the woman working tonight and she said they only do same day returns… I explained that I hadn’t charged it until now so it would have been impossible for me to know that it was a defective product. So after refusing to give a refund or even let me exchange it for another one she had the GALL to ask me if I wanted to buy a new one. I just kindly denied and left the vape on the counter, light still burning strong. I recommend not shopping here as they do not do right by their customers, it would have been so much easier to just let me exchange it but instead they lost a customer and got this review.

Went here yesterday when in a pinch. The gentlemen who was working was very helpful and patient with me while trying to find a flavor I thought I would like (I'm extremely picky). Had a pretty good selection of disposable vapes to pick from which surprised me because it is a smaller establishment. This place is in a not so great part of town and had people panhandling outside, so beware of that. My only true complaint would be the pricing. I bought a VIHO TURBO disposable vape that came to a little over $25. I have seen these exact ones go for $13 to $16. I was in a bind, so I did purchase it without complaint anyways. I didn't have time to ask for a price match, but if I return, I will have to see if they do those or not.