The Wellness Spot - Phoenix, AZ | Cannabis Shop

Walked in as a first-time customer. Was told a 30-minute wait. Ok. That's awfully long for the middle of a weekday this late in the game. I've seen twice the amount of people at other places with not nearly the wait. Left to run some errands and ordered online instead. Returned an hour later just to be told they don't sell online orders to recreational. Why doesn't the website say this? Why did it let me make an order without a med card? Why even have such a policy? I left. I think I even heard my name called as I left, 30 minutes later than what they said during my first attempt, but at that point there was no way I was giving my money to such a poorly run place.

There are too many far better organized places around to give my business to than for me to squander my time on this one. It's about as fun as going to the MVD.

I did an online order & was jn & out. My girl forgot and walked in front lady said was about 15-20 min wait we were okay with that! So I go in and get my product and wait outside with my girl. Well they didn’t call her!! After waiting 30-40 minutes we went inside and asked what’s going on. They replied she is next up. Well 25 minutes go by and still nothing. We go in again to ask be put off list bcuz this was ridiculous. Lady up front was very polite. Apologize and everything. Said she was next for real budtender came not even 5 min later. Lady at front was very nice! Budtender had an attitude was very rude! And then called security told her to leave after I left to go cool off the car!! VERY UNPROFESSIONAL AND DISRESPECTFUL! Never will put my business here and everyone I talk to will know not to come here! Totally unacceptable