Zen Leaf Dispensary Bowling Green

Edit: I did end up receiving a call from the company this time so that is appreciated.

I initially left a one star review 4 months ago due to a very poor experience with Rebecca. I walked in 4 minutes before closing and she gave me a difficult time. She complained and had a very unprofessional tone, choice of words, and snatched the ipad from my hand. I am not proud of walking in shortly before closing, but it did not warrant the disrespectful treatment she gave me.

I have not been here since then but there was an item I needed today. However, today the staff was super awesome, from the front desk to the back. Kiefert has very positive energy that made me feel so welcomed.

I do want to add the reason I did not make this 4 or 5 stars is because the business misled & neglected my customer service concern. They responded to my initial review telling me to email them - so I did, and they never responded. I still hope to avoid this place as I do not want to support an establishment that does not take poor treatment of customers seriously. But if I find myself needing to come here, I suppose it is fine as long as Rebecca is not here.

They always have such good deals here! I usually don’t buy too much but it’s always really nice to have options. Shawn was my budtender today and he was so kind and made sure I had everything I needed. Very helpful and I look forward to coming back!