Zips Cannabis 72nd St - Tacoma, WA | Cannabis Shop

TL;DR-- The best of the best. Can I give 10 ⭐ s? AMAZING customer service (coming from a guy that's been in customer service and sales for 35 years). They are all great people, but go see Ken. She's top notch🙂.

I really can't say enough good things about this place. I have been in customer service and sales for 35 years, and if I was ever going to teach how to treat people in business, I would use Zips as a learning tool. They simply just care about their customers. And it shows. I've been to most cannabis shops in Pierce County. Nobody gives the service these people do. Not even close. Never feel rushed and always feel like I got a great deal. Their prices are fair, though maybe not the best. You have to pay for service. And here you get just that. I could gush on for paragraphs and paragraphs, but The bottom line is they just make you feel welcome. From the moment you walk in the guy that checks your ID is friendly as is everyone you talk to up until you leave. My dog even loves it here 😂.

And when I say that they have the best customer service, I'm not just limiting that to pot shops. They give as good of service as anybody I do business with.

Go in, see Ken if she's available. You won't regret it.

They have some kind of rule that they do not accept changes as if they are selling cigarettes which are the exact same every time you buy them from wherever you buy them. I bought some trash from a company called G420 and it was absolute trash. It was cheap. I don't usually buy flower and this is why. Probably would have made me sick. I could not get a refund and had not even touched the stuff. Of course I opened it. How else could I tell it was absolutely garbage. They ended up giving me 50 percent off of some flower that was 25 bucks. So I paid 12.50 for the new 8th and threw the other trash right in the garbage outside. So I lost 6.50 bucks on that. Not to mention that today was 35 percent off. So charging me 12.50 for the 8th was not 50 percent off. The flower was only 17.50 today anyway. So technically I lost 10.25 that I could have kept. I will never buy any flower again. They should have given me a full refund and started over. The manager did what he was allowed to do. Nobody else could not do a thing. It sucks to sell Cannabis this way. Cant even smell it before you buy it. It is like gambling. Unless you smoke the exact same thing every time. The packages need a hole in them.