Reviews

After paying for my prescriptions I noticed one of the bags were smaller than usual. I opened up the bag and noticed a prescription patch that I usually get as %5 was %4. I then went to the consultation window to ask the pharmacist if the doctor changed the strength or is this all they had. I placed the box on the counter. He grabbed the bag forcefully from the counter and angrily slammed the box down in front of him saying, “we’re supposed to be at lunch oh well I guess I won’t eat today.” I was like somewhat despondent and didn’t know what to say because I never had that kind of experience before especially from that cvs. He started angrily and forcefully hitting each keystroke of the computer. I became a little anxious. He clarified the information and slammed the cage or whatever that thing is down. I was so surprised never ever have I ever experienced anything like that. Whatever is going on CVS need to address it. The pharmacist seem frustrated, angry and just rude.

- donna harris

February 10, 2024

I really tried to like this CVS location. The staff are generally kind and attentive. The pharmacy just does not live up to a decent standard. If you get an alert that your prescription is ready, when you arrive, go to the pick-up counter, you learn your prescription is NOT ready. You schedule appointments for vaccinations online, receive reminder alerts, show up at your appointment time and learn either they are out of vaccines, on break, or unavailable for xx time. I do understand that things come up but better communication to your customers is desired. Please read and learn from these reviews, CVS, and do better. Not try, Do.

- Lorin McAllister

January 4, 2024

I had an unnecessarily, displeasing encounter with the "store manager"who proved to be extremely ignorant and incompetent. How and why I was not able to use my valid CVS coupon at CVS is beyond me. It's unfortunate when people have a little bit of authority at menial jobs and are purposely unhelpful and combative. Don't work in customer service if you have no intention of actually serving the customers. This is regarding the black dark skin tone male with glasses and long hair. If he is a manager, he shouldn't be with the lack of common sense and education that he displayed.

- Victoria

July 8, 2024

I had an awful experience at this pharmacy. I arrived to this locations drive-thru to pick up my prescription at 7:40 pm. There were two cars in front of me. receiving what seemed to be slow service. By the time I got to the window it was 8:00pm. Without saying a word the pharmacy tech proceeded to pull the gate down. I went into the pharmacy, they were still waiting on a guest. I explained to them that I had been waiting there for 20 minutes. The staffs response was that they close a 8:00 pm no matter what. As an healthcare worker and former Minute Clinic Employee I find this hard to believe. I understand there are hours of operation. However you’re supposed to service your customers whom were there before closing time.

- Shannon

March 20, 2024

FOLLOWED THROUGH THE STORE, REALLY?!! I also have video, the employee pictured followed me through the store tonight, around 9PM. NOTE: I gave her no reason to follow me around. When I began recording her, she started pretending to take inventory. It is absolutely unnerving and INSULTING to be profiled in a neighborhood wherein I have lived since 2016. This employee should be made aware, there are black people with money, and that her behavior is thoroughly UNACCEPTABLE!!

- Cool Cat

December 25, 2023