Trulieve Phoenix Dispensary North Mountain

Your store is nice enough, the employees are nice enough… Not well Run but gets the job done. Prices are good

Were you receive an absolute one by not having a functional online service. This is embarrassing for 2026. You're doing this on purpose... dutchie is terrible. I have an account it won't let me login… I can't even see the password because it's behind the keyboard can't be fixed can't be moved doesn't have the eye button so I can see the characters I'm typing

It's just kind of tiring how you the conglomerates just kind of took over the whole industry and then just make everything not functional when it was. I just really feel like me dropping my name and my phone number and a very simple online is good for both of us

I worked at a dispensary once and at the end of the day we had to put some orders away. Not that big a deal if people don't show up… Way way better than just not letting people do it I've tried multiple times can't be done without logging into either Google or Apple… What if I don't have both of those what if I don't want to give it to you… It's just just embarrassing

Please fix it

I usually have the best experiences at the dispensary. It’s my happy place. Today was something totally different, and I will never shop here again. First off there were like 2 people working. I waited 10 minutes to get checked in, then another 10 minutes to get waited on. No problem I was patient. The girl said thanks for your patience about 20 times. But when I approach the counter finally to be served she is rude. Not really wanting to answer my question about products so I ended up settling for one item and I was ready to go. My issue is for some reason the credit card machine would not take my payment, so at this point and 30 minutes later I’m annoyed, so I walk to the ATM which takes my card just fine 😡 and I proceed to pay with cash. The young lady gets snippy when I ask what’s the difference between the cc machine and the ATM. So when she finally hands me my bag she still has an attitude and I grabbed the bag from her hand. She then starts cussing and I started to cuss her out as well cause I was done at that point. I had to lose my religion and act accordingly. That is ridiculous …it’s to many dispensaries out here.