Natural Grocers - Omaha, NE | Cannabis Shop

I really would like to write a better review. However, I feel this has to be written.

I have some advice for management and staff at Natural Grocers.

My advice is:

When your employees see a customer in the store, not only welcome and smile at your customer, but also add the following Q. Can I offer assistance or help you find something?

I applaud that everyone was working, stocking, talking amongst eachother, and smiling. Not once did anyone ask "How can I help you or can I help you find something, or even say a word to me."

I almost walked out the door and went to another store that I knew would offer a smile and also ask.. "Are you finding what you need or how can I help you?"

I still purchased and spent more than I wanted to.

Next time I shop here, my hope is that this will happen. I would have spent more and probably found what I needed.

I had a recipe and I had walked back and forth many times passing the same employees, over and over again. Yes, I probably could have asked but I had already made my mind up that I was going to see if someone would......

An hour or more may have passed and the only person who asked, was the person checking me out.

I'd like to give a better review next time.
Customer service is so important.

Excellent prices and a wide variety of items not easy to find. Love the affordable bulk prices of common herbs and spices, and grains.
Huge selection of Gluten Free and vegan products.